Operating origin
Learn from MasterFIXs' existing intake, estimating and customer communication. These activities precede the planned ToFIXUp software.
Pilot and validation strategy
A focused workflow deserves a clear test.
The first validation plan will examine whether connected lead management and preliminary estimating improve the continuity of customer-pay body and paint opportunities in existing independent workshops.
A staged validation plan
Learn, build, test, then expand.
Problem and workflow definition
Examine operating records and discussions with independent professionals to define the first useful scope and its assumptions.
First product test
Build and test the connected FIXUpLeads and QuickFIXestimate workflow in a bounded setting with human review.
External pilot participation
Agree scope, responsibilities, data handling and measures with selected businesses before a pilot begins.
Pilot scope, timing, access and terms will be agreed directly. This page does not announce a deployed software pilot or assume performance improvements in advance.
What we intend to measure
Useful outcomes, with a clear starting point.
The pilot plan begins with the work people do today, then examines what changes when the workflow is connected.
Response time
How long does it take to give an inquiry an appropriate first response?
Proposal preparation
How much time and review are needed to produce a useful preliminary proposal?
Follow-up continuity
Can the team see the responsible person, the customer's decision and the next step?
Administrative effort
What is the total time spent by everyone involved, including any new shared-service work?
Repair Event conversion
Which opportunities reach the required down payment and confirmed commercial handoff?
Customer clarity
Does the customer understand the preliminary scope, its limits and the next decision?
Work with ToFIXUp
Who is a useful first pilot participant?
An independent workshop handling customer-pay body and paint inquiries, with someone responsible for intake, estimating and follow-up. The most useful starting point is a team willing to document its current process and review the results with us.